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Privacy policy

PRIVACY STATEMENT

This Privacy Statement takes effect immediately for users who register after this date and will take effect for existing users on October 28, 2019.

NL BEAUTY Ltd. ("NL BEAUTY", "we", "us"), UIC: 205427862, with registered address Sofia, Bulgaria, 7 N. V. Gogol Str., Entrance B, Floor 4, respects your privacy and is committed to protecting it in accordance with this Privacy Statement.

This Privacy Statement describes:

  • the types of information we collect when accessing and using our Website – WWW.NLBEAUTY.COM and other online services (collectively referred to as the "Services"); and
  • our practices for collecting, using, maintaining, protecting, and disclosing such information.

This Statement applies only to information collected through our Services, as well as through electronic communications sent through or in connection with our Services.

Definitions of the terms used in this Privacy Statement are taken from the Terms and Conditions of the NLBEAUTY.COM Website.

NLBEAUTY.COM is classified as a data controller in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 ("General Data Protection Regulation" or GDPR). As such, we make every effort to comply with the obligations imposed on us by the General Data Protection Regulation.

NLBEAUTY.COM aims to offer its visitors and users the benefits of internet technologies and to provide an interactive and personalised experience. For these purposes, we may use personally identifiable information — for example your name, email address, address, phone number, and others — which are subject to this Privacy Statement.

We do not tolerate spam. Therefore, we will never sell, exchange, or rent your email addresses to unauthorised third parties.

1. WHAT INFORMATION DO WE COLLECT FROM OUR USERS?

NLBEAUTY.COM has the right to collect and use information from and about its users. Information through which a person may be identified may include any information that the User voluntarily enters, uses, or provides while using the Services of the Website or when creating a User Account.

NLBEAUTY.COM collects and uses information for the purposes provided in the Terms and Conditions, as well as to offer new services to Users and inform them about new functionalities of the Website.

We collect two types of information from and about our Users, including information:

  • by which you may be identified; and/or
  • about your internet connection, the device you use to access the Services, and usage details (e.g., your Internet Service Provider).

The information we collect through our Services may include:

(i) User Account Information

Your full name, email address, address, postal code, and other information you may provide in your profile, such as gender, mobile phone number, and others.

We collect this information in order to fulfill the contract for the purchase and sale of products from the Website, as well as to verify the authenticity of your profile.

(ii) Preferences

Your preferences and settings, such as time zone and language.

We collect this information to provide you with a better user experience.

(iii) Your Content

Information you provide through our Services, including posting reviews or ratings of products.

We collect this information to ensure compliance with our Content Guidelines.

(iv) Searches and Other Activity

Search terms you have used and the results you have accessed.

We collect this information to improve your user experience.

(v) Browsing Information

How long you use the Services, which features you use, and similar usage data.

We collect this information to monitor the performance of our Services.

(vi) Communications

Communications between you and us through the use of the Services.

We collect this information to improve our Services and monitor the performance of our staff.

(vii) Posts

You may also provide information (likes, ratings, reviews, images, photos, messages, comments, etc.) that may be published or displayed on publicly accessible parts of the Services or transmitted to other Users or third parties.

We collect this information to moderate and ensure compliance with our Terms and acceptable communication standards.

(viii) Transaction Information

If you make transactions or purchases through the Services, we may collect and store information about you in order to process your requests and automatically complete forms for future transactions.

We collect this information to process your orders and fulfill our contractual obligations.

(ix) Information from Third Parties

We may collect, process, and store your user ID associated with accounts on social networks (such as Facebook or Google) that you use to log in to the Services or connect to them.

When you log in to your User Account using social media credentials, or otherwise connect your social media account to the Services, you agree that we may collect, store, and use the information available to us through the interface of that social network.

This may include, but is not limited to, information you have made publicly available through your social media account.

We collect this information to provide easier and faster access to our Services.

2. HOW DO WE COLLECT INFORMATION ABOUT USERS?

How we collect and store information depends on the pages you visit, the activities you choose to participate in, and the services provided.

For example, you may be asked to provide information when you:

  • register to access parts of the Website
  • create a User Account
  • request access to certain features such as email newsletters
  • make a payment.

Like most websites, NLBEAUTY.COM collects information automatically and through the use of electronic tools that may be visible to our visitors and Users.

For example:

  • we may record the name of your Internet Service Provider;
  • we may use cookies to recognize and store information about your visits.

(For more information, please read our separate Cookie Policy.)

Among other things, cookies may store your username and password, saving you from re-entering this information during future visits, or track how many times you have viewed certain pages or sections of the Website.

Because we use additional technologies, we may also collect information in other ways.

In some cases, you may choose not to provide such information, for example by configuring your browser to refuse cookies. However, if you do so, some parts of the Website may become inaccessible or you may be asked to re-enter your username and password.

In such cases, we may not be able to personalize the Website features according to your preferences.

3. WHAT DO WE DO WITH THE INFORMATION WE COLLECT?

Like other websites, we collect information to improve your experience during your visits and to deliver personalised content.

We respect your privacy and will not share your information with anyone except where necessary.

Aggregated information and information that does not identify you personally may be used in many ways. For example, NLBEAUTY.COM may combine information about your usage habits with similar information from other Users in order to improve the quality of the Services.

This information does not include personally identifiable information and does not allow anyone to identify you.

We may use personal information collected from the Website to communicate with you regarding:

  • your registration and personalization preferences
  • our Terms and Conditions and Privacy Statement
  • services and products offered through the Website
  • other topics we believe may interest you.

Personal information collected by NLBEAUTY.COM may also be used for purposes including but not limited to:

  • website administration
  • troubleshooting
  • processing online transactions
  • communicating with you.

Some third parties providing technical support for the operation of the Website — for example our web hosting provider — may have access to such information.

We will use your information only as permitted by law.

We may disclose your information:

  • in response to a court order
  • when required by applicable law
  • in connection with collecting debts owed to us
  • to law enforcement authorities when we believe it is appropriate or necessary.

Please note that in such cases we may not be able to notify you before disclosure.

4. DISCLOSURE

NLBEAUTY.COM will not transfer your information to third parties for the purpose of enabling or facilitating third-party advertising to you. We will not sell your information to third parties.

We may share information about your profile with third parties in certain circumstances, including:

  1. with your consent;
  2. with a service provider or partner who meets our data protection standards;
  3. when we have a good-faith belief that disclosure is required by law, such as pursuant to a subpoena or other legal process;
  4. when we believe in good faith that it will help prevent imminent harm to someone.

If we intend to share your information in response to a legal process, we will notify you so that you may challenge it (for example, by seeking court intervention), unless we are prohibited by law from doing so or believe that doing so may endanger others.

We will object to requests for information about users of our services that we believe are improper.

Certain third parties who provide technical support for the operation of our website—such as our web hosting provider—may have access to this information.

5. REVIEW, CHANGE OR DELETION OF INFORMATION

If you wish to review, change or delete personal data that we have collected from you or that you have provided in connection with your User Profile, or if you wish to permanently delete your account, please visit your User Profile settings or contact us.

For more information regarding the termination and deletion of your User Profile, please refer to Section 9: Termination of this Privacy Statement.

6. ACCESS AND CORRECTION OF YOUR PERSONAL INFORMATION

We take reasonable steps to accurately record the personal information you provide to us, as well as any subsequent updates.

We encourage you to review, update and correct the personal information we maintain about you. You may request that we delete personal data that is inaccurate, incomplete, irrelevant for legitimate purposes, or processed in a way that violates applicable legal requirements.

7. SECURITY: HOW DO WE PROTECT YOUR INFORMATION?

NL BEAUTY LTD. is registered as a Personal Data Controller with the Commission for Personal Data Protection of the Republic of Bulgaria.

We have implemented appropriate measures in the form of various technical, physical and administrative safeguards, including but not limited to measures to protect our electronic systems and databases, locks, cabinets, safes, various access control devices and systems, fire detection and fire-extinguishing systems.

These measures aim to improve the integrity and security of the personal information we collect and maintain.

However, please note that even the best security measures cannot guarantee the complete elimination of all risks.

If we become aware of any breach, intrusion or threat to our security systems, we will notify you electronically so that appropriate protective measures can be taken in a timely manner. In addition to email notifications, you may also be notified through a notice on the Website in the event of a security breach.

8. CONTROLLING YOUR PERSONAL INFORMATION

Other users may identify you or associate you with your profile if you provide personal data or information in content that you publish or make publicly available.

You can reduce the risk of being identified by using the Services under a pseudonym or nickname. However, doing so may reduce the credibility of your contributions to the Services.

Users may also find friends based on names or email addresses. You may manage these settings manually.

9. TERMINATION

As mentioned above, you may review and change the personal information we maintain about you at any time by accessing your User Profile settings or by contacting NLBEAUTY.COM.

Upon request, we will deactivate or delete your User Profile and your contact information and personal data from our active databases.

This Privacy Statement remains in effect until terminated by either party.

If you do not agree to be bound by this Privacy Statement, you must stop using the NLBEAUTY.COM Website.

If you are dissatisfied with NLBEAUTY.COM, its content, or any terms, statements or policies, your only remedy is to discontinue using the Website.

NLBEAUTY.COM reserves the right to terminate or suspend your access to the Website or parts of it without notice if we determine, at our sole discretion, that such use violates applicable law or is harmful to our interests, the interests of other individuals or organizations, or if NLBEAUTY.COM believes that such use violates this Privacy Statement or the Terms and Conditions.

10. CHILDREN’S PRIVACY

NLBEAUTY.COM does not knowingly collect personal information from children under the age of 13. If we become aware that we have obtained personal information from a child under the age of 13, we will delete such information from our servers. NLBEAUTY.COM encourages parents to go online together with their children.

11. CHANGES TO THIS STATEMENT

NLBEAUTY.COM reserves the right to modify this Privacy Statement at any time. Please check this page periodically for changes. Your continued use of the Services following any changes to this Privacy Statement will be considered as your explicit acceptance of the updated Privacy Statement and your agreement to be bound by it.

Information collected before a change takes effect will be used in accordance with the rules and laws that were applicable at the time the information was collected.

12. APPLICABLE LAW

This Privacy Statement and the use of the Website shall be governed by Bulgarian law.

If a dispute arises regarding this Privacy Statement, we agree to attempt to resolve it with the assistance of a mutually agreed mediator in Sofia, Bulgaria. All costs and fees related to the mediation, excluding attorney fees, shall be shared equally between the parties.

If it proves impossible to reach a mutually acceptable solution through mediation, NLBEAUTY.COM agrees that the dispute shall be referred to the Sofia District Court.

13. COPYRIGHT

The copyright of the Website belongs to NL BEAUTY LTD.

The texts, graphics, images, animations, videos and clips visible on the Website are subject to copyright and are part of the intellectual property of NL BEAUTY LTD. Some of the aforementioned elements found on third-party pages may belong to those third parties.

Under no circumstances may these materials be reproduced, used, displayed or distributed without the express written consent of NL BEAUTY LTD or the respective third party.

Any distribution of files obtained by Users in accordance with the Website’s Terms and Conditions, or parts of such files, constitutes a violation of the applicable intellectual property protection laws and will be prosecuted under the law.

Nothing contained on the Website should be interpreted as granting a license or right to use any trademark without the prior express written consent of NL BEAUTY LTD.

14. OTHER

NL BEAUTY LTD is operated, controlled and administered entirely from Sofia, Bulgaria.

If you access the NLBEAUTY.COM Website from outside this jurisdiction, please be aware that you are transferring your personal information to NLBEAUTY.COM in Bulgaria and, by using the Website, you consent to such data transfer and to comply with the applicable laws governing the use of the Website and your agreements with us.

This statement and the policies outlined in this Privacy Statement are not intended to create and do not create any contractual or other legal rights on behalf of any party.

NLBEAUTY.COM may provide translations of the English version of this Privacy Statement into other languages. You understand and agree that such translations are provided solely for your convenience and that the English version shall govern your rights and obligations.

In the event of inconsistencies between the English version and any translation, the English version shall prevail.

15. CONTACT

If you believe that NLBEAUTY.COM does not comply with this Privacy Statement, if you would like to ask a question, submit a complaint regarding the Website or the Services of NLBEAUTY.COM, or if you would like more information about the Services, please contact NLBEAUTY.COM in one of the following ways:

Address: Sofia, N. V. Gogol St. 7, Entrance B, Floor 4, Bulgaria

Email: hello@nlbeauty.com